Complaints

Do you have a complaint?

Let us know by filling out the contactform. Receipt of your complaint is confirmed by us via email. You can expect a response within one working day and we strive to resolve your complaint within 5 working days.

We will do everything we can to resolve the complaint to your satisfaction. If you are not satisfied with the solution we have offered, you can submit your dispute for mediation via ValuedShops (Webwinkelkeur), of which De Groene Drogist is a member.