Complaints


Do you have a complaint?

Let us know by filling out the contactform. Receipt of your complaint is confirmed by us via email. You can expect a response within one working day and we strive to resolve your complaint within 5 working days.

We will do everything to make the complaint satisfactorily solved. In case you are not satisfied with the solution offered by us, you can also contact Webshop Trustmark where we are affiliated with.

In the unlikely event that this does not lead to a solution, you can submit the dispute to the Disputes Committee SGC (www.sgc.nl).