What are the payment options?
You can pay with the following Paymentmethods:
- PayPal Express
- Sofort Banking
- VVV Online Giftcard.
All payments are made within a secure payment environment. My payment failed, can I still pay?
Yes, you can. If your order is successful, but the payment is not? Then you can login and through "My Account" look up your order and pay. Therefore, follow the steps that are indicated. You will also allways receive a special paymentlink from MultiSafepay per email. With this link you can pay your order at a very easy way.
I do not get confirmation emails, how can this be?
You will receive a confirmation of your order and confirmation of your payment.
1. You should then check our email in your spam box has ended. To prevent our emails arrive in your spam box, you can specify the email address as "no-spam" in your email program.
2. You have to enter your customer data made a typo in your email address. You can customize the email address in your account and / or us the correct email address still to email us. Is ordering at the webshop safe?
Yes, the entire order process in our shop is secured with an SSL
certificate (indicated by "https" and / or "lock"). Do the prices include VAT?
Yes, all prices include 6% or 21% VAT.