Free shipping from €60
Extra discount from €75 and €100
Ordered before 23:45 hrs, delivered tomorrow*
Webshop Keurmerk
Free shipping from €60
Extra discount from €75 and €100
Ordered before 23:45 hrs, delivered tomorrow*

Exchange & Returns

You can return of exchange a product if you respond within 30 days after purchase to our Customer Service. If you want to exchange you can order the right product yourself.

A return is possible, but we have a few rules for this:
- Opened and/or used products cannot be exchanged or returned for hygienic reasons.
- Products must be undamaged and complete and in their original, clean and undamaged packaging.
- Any discounts granted, free gifts and/or shipping costs not paid for will be settled automatically.
- The shipping costs for the return shipment are at your expense.

Wrong product received 
If a product must be exchanged by a mistake from us, for example, if the wrong product was sent, or by a defect in a product, the shipping (+ return) costs are on our behalf. Always take a clear picture immediately and include it in your email to our Customer Service.

De Groene Drogist reimburse all payments from you, the customer, including any delivery charges brought by us charged for the as described above returned product, immediately but within 14 days following the day on which you report the withdrawal. Unless we offer to pick up the product itself, we may withhold refund until we have received the product or until you prove that you have returned the product, whichever is the earlier. De Groene Drogist uses the same currency and paymentmethod that you used to refund unless you agree to a different method. The refund to you free of charge.

Have questions about the ability to exchange or return an item? Please contact our Customer Service. We strive to answer your question directly, but you can expect our reaction within one working day.

If desired you can also use this form, but an email is also fine.

Last changed on 3 August 2021.

For all other questions

Call us

Monday to Friday
from 9:00 to 18:00


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De Groene Drogist

Linieweg 46
3831WB Leusden

VAT NL860438454B01
Chamber of Commerce 75909898 Gooi, Eem and Flevoland